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Words: | Submitted: Mon Jun 19 2006
... (Abrahamson, L., 1997). Last 20 years saw waves of management ideas, or fashions: culture, TQM, BPR, shareholder value, etc. There is also a sense that the concept of KM is appealing because it is new, hot, "cutting edge," and symbolic of being at the forefront of management knowledge (Zorn, 2001). However, the growing emphasis on innovation through leveraging knowledge assets and knowledge work and knowledge workers as the primary sources of productivity suggests that the need to manage knowledge will endure as a core business concern, even if the label may change (Drucker, P., 1993). Third, IT community provides an important professional sponsor for the diffusion of KM (Swan et al., 1999). As people increasingly have access to almost all the information they might need at any time and in any place and at low or no cost, the value of the cognitive skills still unreplicable by silicon becomes greater. ...
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