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... DOB: Date of Birth DPD: Days per Due LE: Limit Enhancement MMN: Mother's maiden Name PFC: Personal financial consultant PIN: Personal Identification Number SCA: Senior Credit Analyst SCB: Standard Chartered Bank SCG: Standard Chartered Grindlays 1.5 LIMITATIONS> Availability of the Information: We did this report on a small branch, so it was not that easy for us to get all sort of question so easily.> Lack of desire to serve the actual information: Some of the credit card customers were very upset with the Customer Service of Standard Chartered bank. They believe that it may cost more fees, which they were not aware of. 2. Company Profile (SCB - an Overview) 2.1 HISTORY OF SCB Standard Chartered Bank started its business in Bangladesh in 1948, opening its first branch in the port city of Chittagong. The bank increasingly invested in people, technology and premises as its business grew in relation ...