... products. Fifteen percent of the total volume is customized; other connector products are standard designs. With the customized strategy, ACC is selling more than products - - it is selling technical expertise. DJC All products are standardized, resulting in a relatively low number of SKUs (640). Product designs reflect the needs of most customers. PROCESS TECHNOLOGY: ACC The company relies on having state-of-the-art production equipment and processes, although no new equipment has been added at Sunnyvale since 1986. Processes for customized products are initially lower yielding than for standard products, (as low as 55%) and less efficient (products are produced in smaller lots and require frequent changeovers). DJC New processes are pre-automated, and old reliable processes are preferred to new. DJC has built expertise in molding operations and maintains an in-house technology development group. Reliable processes are inherently tied with goals for low defects, high utilization, low process failures, and high raw material yield. WORK FORCE: ACC Sunnyvale employs 396 ...

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