... was very concerned about deteriorating the "Relationship Banking" and becoming just another small bank with branch offices. Two expansion opportunities were under consideration: a second office or "banking floor in Menlo Park and the other is a potential trust operation in Santa Cruz. One final issue to challenging UNBANK was a question that the shareholders, employees and customers were asking was "who will lead the bank and how would it survive the transition?" Carl was intimately tied to the success of UNBANK, without his personal vision, guidance and nurturing it probably would have not had been so fruitful. Strengths and Weaknesses Strengths Resounding business success in strategy and execution: UNBANK was able to effectively enter a new market with innovative customer service focus to capture market and sustain grow, this success is detailed by several factors. UNBANK was able to capture over 9% of the market share. High customer satisfaction was also evident by ...

See this essay or coursework document in full right now