... report then tells how KPMG can further improve its performance by giving some brief actionable recommendations. TABLE OF CONTENTS 1.Introduction 4 2.Findings 7 Globalization Drivers 7 Competitive Advantage For Kpmg 8 Entrepreneurial Intensity 9 Market Focused Learning Capability 10 Internally Focused Learning Capability 11 Relational Learning Capability 11 New Service Development Intensity 11 3.Conclusion 13 4.Recommendations 14 5.References 15 6.Bibliography 17 7.Appendices 18 1. INTRODUCTION Global diversified commercial service sector consists of management consultancy (14.8%), accountancy (17.9%), security services (24.8%), legal services (34.8%) and contact services (7.7%). In 2003, the global diversified commercial services sector was valued at $839.7 billion, by 2008; the sector is forecast to have reached a value of $1.06 trillion, having grown at a CAGR of 4.7% since 2003. North America dominates the global services sector with 55.8% market share with Europe 32.40%, Asia-pacific 8.70% and Rest of the world 3.10%. The largest sector in the sector is Deloitte Touche Tohmatsu with a share of 1.8%, with PricewaterhouseCoopers 1.7% share, Accenture 1.6% share, Ernst & Young 1.6% share, KPMG 1.4% share and remaining other ...

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