... all sectors: - day to day transactions and correspondence such as sending statements as well as dealing with complaints * Potential customers: - advertising to attract new customers * Suppliers of services - e.g. Securicor - counting houses: - without these relationships the bank wouldn't be able to survive * Competitors - other banks: - the bank has to keep an eye on the day to day goings on in the sector to be able to remain competitive * Other financial services - financial advisors accountants etc: - these people may send customers to the bank * Pension companies: - if they offer their services via the branch or website * Insurance companies: - if they offer their services via the branch or website * Credit reference agencies: - the bank will seek the services of these agencies when enquiring about current customers or potential customers (Jennifer Murray) Banking Sector There are a large number of high ...

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