... was delivering over 11.5 million packages and documents a day. In order to stay competitive, provide good customer service and continue being efficient, UPS had to develop new technology. This technology consisted of global computers with a global communication system. "The handheld Delivery Information Acquisition Device (DIAD), carried by every UPS driver, was developed to immediately record and upload delivery information to the UPS network" (About UPS "Company Overview"). UPS uses dedicated satellite and more then 500,000 miles of communication lines to link distribution sites in 46 countries. With the evolving industry UPS needed to stay up to date in order to continue providing quality service to both businesses and consumers. Question #3: What does the corporation's web page present about its business directives? (Internet) Just by looking at UPS' web site, you can tell that the company is trying to meet personal and business needs. The first initial thing customers ...

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