... that a manager takes with his/hers employees, involves communication in some way. There are many different forms of internal communication that managers can encompass within the workplace, such as interpersonal and organizational. 1. Types of Communication: 1.1 Interpersonal communication It refers to communication between two or more people, and can include methods such as face-to-face communication, telephone, meetings, fax, and electronic mail or even through teleconferences and voice mail. Taylor argues, "In face-to face communication, you have various means of conveying information...voice, facial expressions, gesture, posture and movement". These nonverbal components usually carry the greatest impact in the effective communication. "It's not what you said, but how you said it". People respond to how something is said as well as what is said. Good manager look at their employees, when he talk to them and smile them often rather than be inanely when he talk. These components of nonverbal communication express trust ...

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