... and formalized social control, whereby organization is characterized by a hierarchical authority structure, well established division of labor, written rules and regulations, impersonality and a concern for technical competence. On a contrary, the theory of human motivation suggests that the success in organizations is highly correlated with the performance of its employees. Performance is the function of employees' abilities which depends on education, experience and training and its improvement is a slow and long process, and motivation. Employees are either motivated by themselves or external stimulus that drives them to take certain action. This is the essence of Abraham Maslow's hierarchy of needs theory and is depicted below: Maslow's hierarchy of needs As per above, needs are ranging from basic physiological needs such as basic salary and safe working conditions to self-actualization. Once basic needs are fulfilled then people will seek to satisfy the needs at next level. Motivation theory also ...

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