... to court for wrongful dismissal, after Dino sacked the employee on the spot for continually making coffee the wrong way. As well as the court case, his company is experiencing constant staffing problems, related to the high turn-over rate of staff within the industry. This increases the workload and stress on long-term staff, and decreases the quality of service that can be given by staff. Dino wants to avoid staffing problems by lifting the standard of his employees and the way they work. As the new Human Resource (HR) manager for Dino's company I am planning to achieve increases in efficiency and effectiveness by implementing employee selection and performance management processes. These human resource management functions are very important, as they relate to the way staff are selected to work within the company, and their performance whilst at work. As well as the above two human resource management functions, I ...

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