... purpose would be to achieve order, stability and cost control with an emphasis on controlling through process and procedures. The expectations of HR would be to administer the processes to ensure compliance, sticking with the plan, rather than take a forward looking, strategic view of how people practices can enhance the business. When designing work processes there may be a strict separation between management and employees in the planning and execution of work. HR's role would be to design jobs to minimise elective behaviour among employees, with precise routines put in place on how and when work was to be performed. Opportunities for employees to make suggestions for technical innovations or process improvements would be either limited or not expected, this would equally apply to the HR Department. The logic behind the design of the work being based on minimal discretion, with routine tasks undertaken in an environment of low ...

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