... of all with low motivation nothing will improve without something being done therefore the situation will gradually deteriorate. Low motivation could cause a poorer level of customer services, problems regarding quality, high staff turnover causing recruitment problems and ultimately sales will drop as more and more customers are affected. ASDA's statement regarding motivation is "Getting things done, with and through others, willingly and well." Taken from www.ASDA.co.uk. In short the problem is to find the best solution to low motivation by tackling the individual areas mentioned above. Background Knowledge Many people believe that they are motivated simply by money, however this is not entirely true. There are many other factors like the workplace and the need to be appreciated for their work. A factor, which effects motivation, is that every person has different needs and so in-order to achieve good motivation every employee's needs need to be found. This is shown in ...

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