... Cambridge city center. The four directors mentioned above have an equal stake of 20% of the business and the last 20% is owned by the bank, so it is clear that these are the people that make most decisions for the business, but there is also a newly addressed human resource department with a new manager and a full time assistant. Up to a couple of years ago the business was enjoying spectacular growth, nowadays even though the overall productivity figures have dropped and the growth has slowed down, the company still enjoys some healthy growth, but nothing like it used to. So the management of the business noticed this drop in the figures and together with the human resource manager, they decided and carried out a staff attitude survey in order to find out what is going on within the business. One of the first things that the human ...

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