... in the essay come up in different sections. This is because motivation and retention are interlinked- if motivation can be improved, so will retention. And because a reward system is designed to affect both, an effective reward system will rely heavily on the theory of motivation. Retaining and motivating employees are two of the most difficult tasks for any company Boyens, John.2007 (p59). Motivating staff is the principal key to success of teams, departments and companies. The employee should feel deeply committed to management and the company in order to put their best efforts to achieve peak performance. To motivate the employees, leaders must first understand the reasons behind employee behaviour. By recognizing the nature and behaviour of employees, a range of methods of communication, training, reward and motivation can be chosen. (Bossé-Smith, 2005 (p22) Motivation, to link to Maslow's Hierarchy of Needs and elaborated by Hertzberg (Taylor, ...

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