... the track constructed without any failures. Tracks might not be strong enough or the marble could stop at a corner. We had to find where the problem lay and take the best course of action to solve them. Because there are limited resources available for us to build a track, this time, resource allocation seemed very important. Firstly, we needed to use the available resources to best effect, then make sure every one got a job to do and it was the right job for him or her. In a team, different ideas always occur, and conflicts are caused. We needed to unify the goal that had to be achieved so that all of the team members could perform towards the goal. This time the negotiator role is evident. Negotiation had to take place to remedy conflict and find an optimal compromise. One key learning point applicable to class one ...

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