... They are an international leader in finding, producing, and marketing oil and gas, as well as other energy products. Active in more than 180 countries, the company's Caltex-, Texaco- and Chevron-branded products hold top-tier rankings worldwide. "...organization that learns faster and better than competitors through benchmarking . . . through sharing and implementing best practices . . . by learning from experience . . . and through continuous individual learning and personal growth" Kenneth T. Derr, Chairman of the board and Chief Executive Officer, Chevron Corporation 1999 (www.chevrontexaco.com) Skyrme defines knowledge as: • Know-how - a skill, procedures • Know-who - who can help me with this question or task • Know-what - structural knowledge, patterns • Know-why - a deeper sense of knowledge understanding the wider context • Know-when - a sense of timing, and rhythm • Know-where -a sense of place, where it is best to do something (Skyrme; 2000; pg. 46) Senge's Five Disciplines of Learning Organisation Senge's model of the ...

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