... individual fairness and contributed to the transparency of the decision making process. Within the smaller organizations however, for example Caribbean Home Insurance, considerable HR responsibility for these activities had been delegated to line management. To provide a managerial consistency of this approach the HRM Unit developed a detailed recruitment and selection code for every stage of the process. However, some line managers identified that the emphasis on this process was leading to rigidity in the approach, which was at times resulting in outcomes which took little account of the main objective of any selection process and that is appointing the best candidate. Line managers' perceptions of the fairness of the selection processes saw an inconsistency. Line mangers thought that the very procedures that had been carefully developed to ensure fairness and equal treatment for candidates could result in significant disadvantages for applicants unaware of the rules of the game that an ...

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