... contractual areas chosen are: 1.1 The Knowledge Contract 1.2 The Ethical Contract 1.3 The Task Structure Contract 2. CONTRACUTAL AREA - THE KNOWLEDGE CONTRACT 2.1 Definition of the problem The outcome of the survey in this contractual area expressed that "training should be individualised", as some employees felt they had not received correct or adequate training for their job, as well as "staff were inadequately informed about careers", while staff wanted to develop and advance within the company, many believed that they were not encouraged by their managers, nor were they advised or informed of the career options available. The overall consensus is that additional training and career development is required to meet individual employee's needs. 2.2 Outline of strategy/Expected outcomes The purpose of training and career development will lead to many benefits for both the individual and the organisation. To overcome employees feeling inadequately informed abut careers and improve training; the proposed strategy should include the following key inputs: - Carry out ...

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