... stated as "There are five basic operations in the work of a manager. Together they result in the integration of resources into a living and growing organism" The five stated operations are, a manager: o Sets objectives o Organises o Motivates and communicates o Measures the job o Develops people In relation to motivation Dixon, R. (1995 p69) states "Managers must motivate employees to achieve company objectives" Subsequently we must define 'motivation'. The term "motivation" was originally derived from the Latin word mover, which means to "move" (Steers, R. M. and Porter, L. W., 1991, p5) and is defined by the Oxford dictionary as "1) the reason or reasons behind one's actions or behaviour. 2) Enthusiasm" (Oxford University Press, 2005). But for the purpose of this report we must look at motivation in the context of an organisation. Dixon, R. (1995, p69) defined motivation as "an individuals willingness to respond to the organisations requirements in the ...

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