... affect employee performance. 2, 3 Whilst it is clear that organisational managers need to provide information suited to the needs of each employee bearing in mind perceptual differences between work colleagues. If individual perceptual differences do differ significantly, then it is very difficult to provide one style of information or teaching which will serve the needs of the entire workforce. If this is the case, then whole-group teaching methods such as intense work training courses will suit only some workers. 3 The relationship between attention to information, being alerted about the task and performance is well established. As tasks require more research, time and attention arousal levels can increase beyond an optimum level, resulting in stress and poor performance by workers. for example if one particular worker previously mastered one component skill, then attempting to master another skill whilst at the same time performing the first is ...

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