... ultimately resolved, the results can enhance a team's productivity. Conflict in a team environment arises when members of a team share and insist on incompatible viewpoints on an issue that the team needs to resolve. According to the author, an individual's viewpoint may be shaped by a number of factors, including his or her personal value system, attitudes, needs, expectations, perception, personality, or by his or her opinion about how resources that are available to the team should be used. The important issue, however, is not whether or not a conflict exists, but how it is handled once it is identified. Conflict can be detrimental to the team effort when it is not addressed quickly, but allowed to grow and widen the gap between those team members whose opinions differ from each other. This dissonance can lead to decreased productivity and low team spirits, which can negatively affect the entire ...

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