... of a manager in achieving increased performance for the team, ensuring they can become more than the sum of their parts. Defining Teams Shaw defines teams as "two-or-more employees who interact with each other" to "influence the behaviour and/or performance of others."3 Members are collectively responsible for the performance of the team. Team roles falls into three distinct camps, which can be termed executive, advice and action teams respectively.4 Executive teams, made up of senior managers and often including the organisational leader, define the strategy of the organisation, allocate resources, and establish a set of working practices and ethos that can be termed corporate culture. These groups have the greatest influence over both advice and action groups. Advice groups are primarily concerned with providing recommendations to the executive when required, and may not be as permanent as action groups. Action teams consist of employees who carry out the work of the organisation, coming ...

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