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Words: | Submitted: Tue Jun 20 2006
... great example of a company with strong corporate values, which are shared by its employees. They go to the extreme with their customer service and employees are rewarded for it. In doing so they have built a loyal following of customers, and have expanded their business across the United States. Assessing Corporate Culture - Nordstrom, Inc. Nordstrom began as a shoe store in Seattle, Washington in 1901. Today, they are one of the largest independently owned fashion specialty stores in the nation. The founder, John W. Nordstrom, believed in a simple philosophy: Listen to the customer, provide them with what they want, appreciate the fact they came to your store, and do everything within your power to ensure that they are satisfied when they leave. For over 100 years, the employees have built upon this philosophy and continue to define our reputation one customer at a time. The ongoing commitment to ...
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