... was decided that the employees would not be informed about the monitoring taking place as it could affect the results. The research did not break any code of ethics, as all members of staff had agreed to the rules and regulations in the company handbook, which allowed the company to monitor electronic communication. That meant the data on individuals was not passed up to management. Only the overall figures were reported to management after the research had been completed but nevertheless there is an ethical issue at stake and it is vital for employers to build trust among themselves and the staff. Indirect observation in this case is a fair method of research for this study as if people were aware they were being watched they would usually feel uncomfortable and they may perform differently and the results would be bias. However it is a very time consuming method as the ...

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