... of conflict are there and how do they affect people and organisations? Conflict within organisational behaviour can take many diverse forms, spreading itself throughout in a number of ways and different levels. For example within an organisation, conflict can occur between individuals, groups and departments. It can arise from the exercise of power and politics, emanate from particular leadership styles or from cultural changes. Conflict can be seen as a fundamental force that effects all situations in our lives today. Because it is so widespread and accepted in society it gives the basis for many theories, discussions and analysis on the subject. Even though there are many books, theories and information in existence, it still can be termed a very complex subject and very unpredictable, because it focuses primarily on human behaviour; i.e. personalities and characteristics and their reaction to many different situations such as social, political, personal, economic and ...

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