... 2: World average value scores for Hofstede's dimensions - 11 Graph 3: Cultural Value results for Spain - 12 Graph 4: Cultural value results for European Countries - 13 Graph 5: A comparison of scores from the United Kingdom and Spain - 14 Graph 6: Comparison of Index results for Spain and England - 33 List of Diagrams Diagram 1: Process model of cross-cultural management and knowledge transfer - 23 Diagram 2: Concentric model of cross-cultural knowledge transfer wit atmosphere at the core - 24 Acknowledgements I would like to dedicate this piece of work to my grandma who passed away earlier this year. I would also like to thank my mum and John for their love and support even if their methods are strange sometimes. A huge thanks to my boyfriend Geraint and my friends Lisa and Jessica for their help. I would also like to thank the employees at the 112 call centre in Spain and the employees ...

See this essay or coursework document in full right now