... Ofcom, aims to assess the DQ sector of the telecommunications market, with inference to domestic and global economic issues that are changing the telecommunications market in the UK. Using Porter's Five Forces, the report will suggest the future prospects of the DQ sector in the UK under the new regime and the strategic plans that need to be adopted in order to boost consumer confidence. 3 ANALYSIS 3.1 Market Factors leading to the Liberalisation of the Telecommunications market and thus the Directory Enquiries sector Telecommunications is one of the most dynamic sectors of the European Market. In the last two decades competition in the market was restricted and state owned utility companies operated telecommunications. In the UK the Post Office had control of the industry, until 1981 when a new public corporation was created, British Telecommunications (BT). In November 1984 the Telecommunications Act privatised BT, simultaneously, a new operator was licensed, ending ...

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