... If two or more parties are not aware of a conflict, then no conflict exists. This broad definition encompasses conflicts at different levels within an organisation. Conflicts are based upon differences in interest and values, when the interests of one party come up against the different interest of another. Parties may include shareholders, managers, departments, professionals and groups; while conflict issues can include dividends, control and wage levels. I am now going to examine the reasons that conflict can occur in management. It can occur in businesses when the stakeholders' objectives are different. Stakeholders are groups of people who has an interest in business activity. Each type of stakeholder is likely to have a set of goals that they want to achieve. For instance, shareholders want regular, secure and high returns and a say in the goals of the business; managers want responsibility, high rewards and a lack of interference in ...

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