... INTERNAL SERVICES Service elements within an organization that facilitate creation of - or add value to - its final output, including : * Accounting and Payroll Administration * Recruitment and Training * Legal Services * Transportation * Catering and Food Services * Cleaning and Landscaping Increasingly, these services are being outsourced. VII. THE SERVICE SECTOR * Includes businesses, government agencies, nonprofits * In most countries, adds more economic value than agriculture, raw materials and manufacturing combined * Jobs range from high-paid professionals and technicians to minimum-wage positions * Service organizations can be any size - from huge global corporations to local small businesses VIII. SERVICES REASONS FOR GROWTH * Socio-economic changes : E.g. : Single parent, working mothers, travel (tour operators) * Changing business environment * Deregulation and privatization (air travel) * Erosion of service boundaries (= frontiers) (e.g. : Marks & Spencer with banking and financial services, Virgin and its different product) * Service industry concentration * Substitution of services in manufacturing firms * Relaxation of professional ethics * Growth of ...

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