... On-line appointment bookings * Time and cost saver * Another level of communication i.e. e-mail Disadvantages will include: * Not very secure * Patients need to be computer literate * Poor or no internet * Prescriptions 24 hour access on-line: this is an advantage to both the surgery and the patients. The reason for this is that if people (patients and doctors alike) need information and they need it quickly, then the website will be available 24 hours a day, 7 days a week. The website will contain all forms of information, and will also have cures to diagnose minor symptoms. This will also be very beneficial because minor and not so severe symptoms can be cured in the comfort of your own home, whereas the more severe and major symptoms can be diagnosed via the surgery. On-line appointment bookings: this is an advantage to both the surgery and its patients. For example if a patient wishes to make ...

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