... it being an online business, it is easy for the consumers to access. It is convenient for the consumers, offering them a wide range of products in one place with extended business hours. By the business having friendly customer service that includes a 1-800 number and an instant messenger that provides live support between the hours of 8 a.m. to 9 p.m. and e-mail for late hours, it will have a good reputation. Any of the customer's questions will be answered as quickly as possible. The web site will also provide the users to view a Frequently Asked Questions page for the commonly asked questions. 1.2 Mission Statement Natural Beauty provides you with products that will allow you to live an organic lifestyle that will not only improve your health, but will keep your hair and skin looking fantastic. The good thing about Natural Beauty products is that they are made with ...

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