... are also essential element of tourism industry within destination because it contributes to the country's economy. The quality and range of that component vary depending on customer's needs and expectations. It includes hotels, guesthouses, bed and breakfast apartments, cottages, camping sites as well as VFR (Cooper et al). Another very important although expensive aspect of tourism is easy access to the destinations - location of access routes, railways and highways, the closeness of airports (Page 2003). Ancillary services provide support to the tourists (promotional information) and to the suppliers of tourism services (access to marketing research, advice about marketing, quality and training, promoting the destination) (Holloway 2002). Cambridge is a historic city with a population of around 105,000. In 1999 4.1 million visitors came to the city. That number has doubled from the middle 1970s to the late 1980s mostly due to a revised classification of day visitors. The total value of ...

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