... or a flight that leaves at the right time for the customer. Since you're searching a wider range of flights it is more likely that the customer will find what they want. Some airlines offer flights to destinations that other airlines don't. By using an online travel agent, a customer knows that if any airline the travel agent works with fly's to that destination they will find a flight An online travel agency's website contains loads of information on flight related products and services. Such as, travel insurance, hotels and hire cars. They also offers discounts when a customer buys a hotel room and pays for a flight. A customer can book their whole holiday through a travel agency's website. However the online travel agency doesn't contain much information on the airlines themselves and the services they offer. To get this sort of information, a customer would need to go to the ...

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