... then searches the customers needs to see what is available. The system will then store the customer's information such as date of departure, flight bookings and any other optional extras. The system also stores the buying habits of customers; this includes the type of holidays they book with Sunvil, and the brochures they have bought. This then means that Sunvil can send further brochures to persuade them to book further holidays with them, which will then make them more money. It also says whether the customers are a repeat client. Expedia is a virtual online travel agent, which also block book. The customers make their own bookings through the website. No building or personal interaction happens with the customer, they offer their own deals and also deals from other travel agents. The advantages of Expedia include the fact you don't have to go to the travel agents; its also ...

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