... The class which I observed is Graduate Certificate, which consists one semester (16 weeks) and students have choice to do AECS1 (Advanced English communication skills one) or IELTS. The observation was conducted in AECS1 class, which was focused on business English. 2. Teacher Background Amanda (pseudonym) is one of the lectures at MUP. She has her bachelor degree in Politics and English, diploma of Education, and Master of Applied Linguistics. Also, she had studied Method of TESOL at Monash before. Currently she is undertaking PhD of Education. Moreover, she had a Graduate Certificate in Marketing and Management as well as Educational Business Management. She is an experienced teacher since she has been teaching for more than 20 years. At the beginning, she taught Australian students English, geography and literature in public secondary schools for 6 years. However, she wanted to challenge herself and that is why she started to teach ...

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