... In recent years the management of organisational cultural diversity is no longer an attribute displayed by forward thinking organisations. Instead, managing organisational cultural diversity has become a business imperative capable of sustaining and improving an organisation's economic performance (Kalh 2001) whilst meeting the expectations and aspirations of the society within which it operates (Orlando 2000). As a global management consulting, technology services and outsourcing corporation, Accenture is particularly exposed to the challenges of managing organisational cultural diversity as the demographics of their operating environment is in a constant state of flux due to skills shortages, economic growth and an aging workforce. These conditions see Accenture rely heavily on organisational cultural diversity programs to operate an environment that is 'rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship' (Accenture: Diversity and Inclusion 2007:para. 1). This paper seeks to examine three management challenges (generational heterogeneity, workforce dispersion, and gender ...

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