... it is necessary to examine the provisions it implemented into UK law. If we compare these new regulations to the pre-regulations system we can identify the benefits consumers gain from these new regulations. We can establish whether the new regulation rights are different to the already existing provisions and assess whether they are better? We can then establish if they provide a better system of recourse for the consumer? The important changes are highlighted and explained briefly. Who is a 'consumer'? Regulation 2 defines a 'consumer' for the purpose of the regulationsin the Unfair Contract Terms Act 1977. It provides that "consumer' means any natural person who, in the contracts covered by these Regulations, is acting for purposes that are outside his business (emphasis added)." 1 The Regulations do not apply to services in general nor do they apply to second hand goods sold at auctions where the consumer had the ...

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