... and to the employees regarding wage increases and improved conditions. Contents 1.1 Introduction 2 1.2 An Overview of the Changes 4 1.3 Critical Analysis 5 1.4 Conclusion 5 1.5 Recommendations 6 1.6 References 7 1.1 Introduction Kmart Australia Limited opened its first store in 1969. Offering discount goods and promising the 'lowest price guaranteed', Kmart has continue to grow and now has 162 stores across Australia and New Zealand. (Kmart Australia Limited, 2001). Kmart is part of the Coles Myer group, of which the brigade of brands includes Myer Grace Brothers and Target Department Stores. Financially, Kmart is performing well. Compared to sales of $3.904 million in 2002, in 2003 Kmart's sales increased by 11.9%, to $4.370 million (Coles Myer Limited, 2004). Retail earnings before interest and tax were $103.6 million in 2003, a huge 66% increase from the 2002 retail earnings of $62.4 million (Coles Myer Limited, 2004). Kmart today employs over 28,000 people, and the rights and responsibilities of these staff members are set out in the Certified Agreement between ...

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