... for the average person to fully understand. The main problem however was that courts had to deal with far too many cases, which was costing the state a huge amount of money. The first type of ADR is 'Negotiation'. This is the process whereby interested parties resolve disputes, agree upon courses of action, bargain for individual or collective advantage, and attempt to create outcomes which serve their mutual interests. It involves direct contact with whom there is a dispute to try and settle it. The second type of ADR is 'Mediation'. This is the process of facilitated communication between opposing parties by an impartial third party, known as the mediator. The objective of the mediator is to assist the parties in reaching a mutually acceptable agreement to end the litigation. The mediator acts as a 'go between' to help parties reach a compromise by carrying proposals between them; however the mediator cannot ...

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