... questionnaires to 18 students and 2 staff in the University of Auckland, and interviewed three students about Auckland's traffic condition. After analyzing the data collected, I found out that among the five possible problem areas, namely Auckland CBD traffic, Motorways around the CBD, Motorways in Auckland's suburbs, Main roads in Auckland's suburbs and rural areas, motorways around the CBD causes the most people trouble and need to be fixed above all. And I have found out that the public transportation if improved can ease the traffic problem. Problem identification: Increasing people are complaining to the city council about Auckland's traffic. The problem we should be solving is how we can minimize the complaints from the road users. This can be divided into several problems. First of all, the traffic problem is partially caused by the incompetent road system. However, the council does not have enough money to fix the whole road system ...

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