... for an automated purchase ordering system is the result of the output from the manual system. Problems encountered have had an effect on the staff and the department. A prototype is to be produced for one department to establish the success and effectiveness of such technical system, once achieved the system will progress to all other sites. 3.2 Increasing sales have put pressure on staff in terms of keeping orders and updating supplies. The manual system involves the sales assistants to search through the supplier's catalogue, which is often out dated. This leads to invalid Purchase Orders (Porders) being raised. The whole system is not proving to be cost effective, it is slow, time consuming and keeping staff away from their primary duty, to serve the customer. 3.3 Current System 3.3.1 The TGP department consists of 5 sales assistant who are responsible for raising the customer order via the Porder. ...

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