... professional business with the workers being part-time students in university and college. In a recent interview with Mr Rahman equal partner and worker for N.E.T, he explained that they provide assistance to at least 4 customers a month. He explained that because of their studying commitments they do not have the time to build their own database system. N.E.T basically works as the middleman. Information s gathered by then on what the customer requires, then they order the appropriate components and build or fix the customers computer. In the current process the members have to record customer details, the problems they have with their computer and what they want the computer to perform, these details are at the moment recorded on paper-forms (see next page). In addition they have to work out how much money will take to buy the appropriate components for the upgrade, plus make additional calculations on their ...

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