... In the second group, ISO 9000 (Vidal, Wan, and Han 1998), the Capability Maturity Model for Software (CMM) (Paulk et al. 1993), ISO/IEC 15540 (JTC 1/ SC 7 1997), and the IDEAL model (Gembra and Myers 1997) can be considered. There are tools to allow software quality management from different points of view, and they can help in some of the tasks and activities of the software development process. Some of these tools are based on international norms and models of the software quality evaluation. Therefore, the objective of this article is to propose a set of features that support the selection of software quality management tools. The final result is a quality assurance plan that supports the selection process of one of these tools. By using the proposed features, Venezuelan organizations now have an objective guideline to select a tool for supporting software quality management. In this way, they will be able to map out a quality assurance plan and make the necessary tasks tool-aided. Therefore, ...

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