... (1998) identifies that the aim of interviewing a patient is to identify their problems. On reflection to practice the patient is assessed prior to the procedure. The nurses uses her interpersonal communication skills to interact with the patient whilst gaining the required information. Verbal communication provides the nurse with the opportunity to reassure her patient and discuss their concerns with them. In my experience this was demonstrated by the admissions nurse reassuring a frightened patient that they could still breathe through the procedure. To enable the nurse to gain the information she requires she uses a questioning technique. This is usually based on a nursing model such as Roper, Logan, and Tierney (1996). The functions of questions are to gather the information and encourage the flow of conversation. In my experience the nurse asked a patient if they smoke. When the patient responded yes, the nurse asked how many. This assisted ...

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